Repairs and Refunds
If you have any issues with your order please contact me at Tiara@TiaraKristine.com
Refunds can be requested for items that are broken.
Any order that is cancelled before item is made and shipped is eligible for a refund.
Repairs for any item needed within a year will be free of charge if it’s a end break but do need to be mailed back with a $4.50 S&H fee.
$15 to repair strand with broken beads plus $4.50
Adjustments in sizing is free of charge to shorten and $5 to lengthen plus $4.50 S&H for either.
Quality & Upgrades on Metals
Most components and findings are plated silver or gold or copper. Lead & Nickel Free charms are used. Some are base plated metals that may fade or even turn depending on your body chemistry. Antique Gold & Antique Silver charms are used in Specialty and Custom pieces. Sterling Silver & 14k gold filled components can be added for an upcharge. Amount depending on request.
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