Shipping

All beads are made by hand to order and size.  It typically takes 2-10 days to finish depending on amount of orders in front of yours.  During a sale it can take up to 14+ days because of mass orders.  After order is placed I will send a shipment date to email address provided within 1-2 days after purchase.  All shipping is done via USPS and takes 2-3 days for US orders and 7-10 International.

Repairs and Refunds

If you have any issues with your order please contact me at Tiara@TiaraKristine.com

Refunds can be requested for items that are broken.

Any order that is cancelled before item is made and shipped is eligible for a refund.

Repairs for any item needed within a year will be free of charge if it’s a end break but do need to be mailed back with a $4.50 S&H fee.

$15 to repair strand with broken beads plus $4.50

Adjustments in sizing is free of charge to shorten and $5 to lengthen plus $4.50 S&H for either.

Quality & Upgrades on Metals

Most components and findings are plated silver or gold or copper.  Lead & Nickel Free charms are used.  Some are base plated metals that may fade or even turn depending on your body chemistry.  Antique Gold & Antique Silver charms are used in Specialty and Custom pieces. Sterling Silver & 14k gold filled components can be added for an upcharge.  Amount depending on request.

 

 

Privacy Statement

This website is SSL secured and all info collected is only used to process your order.

Personal information including email addresses and phone number will not be used, shared or sold for any other purposes other than direct communication from www.TiaraKristine.com regarding your order and any details pertaining to it.  You may opt in to the mailing list if you wish to receive updates on Specials, Sales and any other information.

Contact Information

Tiara@TiaraKristine.com

or visit contact page to fill out form